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Price
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IX Web Hosting offers several plans which are very
competitive in today’s market. Their expert plan at $3.95/mo
is not only for experts but also for beginners when we
tested it with some of our lesser skilled test subjects. For
the beginner or moderate user it offered everything
necessary, a huge plan at 300 GB space & 3000 GB bandwidth
plus the ability to host 2 sites for business or personal
use, a free domain name for life, excellent web site
builder, webmail, site statistics and much more. The next
service plan they offer is also a tremendous value as at
$6.45/mo you can host 6 sites with an unbelievable 60 GB of
space and 500 GB of bandwidth. For your money
IX Web Hosting is hard to beat.
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Score:
9.5/10
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Server Reliability
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IX Web Hosting has a terrific reputation for their
server reliability. Their datacenter in Kentucky was
designed with redundant backup power generation to ensure
against any service interruptions. They rely on state of the
art hardware, SONET reliability and CISCO 12000 series
routers to ensure the utmost stability for their 80,000
clients.
IX Web Hosting vows that uptime is their top priority.
Their datacenter has been custom designed to run on
fault-tolerant systems, to ensure lightning-speed load times
using smart-routing, and provide redundancy in every
possible capacity, featuring SONET reliability and CISCO
12000 series router to run 750 servers for 80,000 clients.
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Score:
9.5/10
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Performance and Uptime
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Early on
IX Web Hosting made a commitment to internally manage
all aspects of their web hosting service which lead to their
development of their state of the art co-location facility.
Having vast experience in the web hosting industry they were
able to design around previous flaws in datacenters to
create an environment perfectly suited to their growth and
reliability needs.
IX Web Hosting offers a 99.999% uptime service guarantee
with not only a 30 day money back guarantee but also a
guarantee that if you are ever dissatisfied for any reason
you can cancel your contract for a prorated balance plus the
full rate of the current month’s cost.
IX Web Hosting is the most trustworthy web hosting
provider we have found who stands by their service
guarantees.
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Score:
9.5/10
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Customer
Service
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IX Web Hosting has also made huge investments in their
customer support services and not only provides 24-7
customer support by phone, email & chat, but they also
guarantee that if you send in an email request through their
ticket center, that you will receive a guaranteed response
in under 1 hour or they will reimburse you for your time
waiting within that month’s service charge. This is perhaps
one of the most committed web hosting providers in terms of
guaranteed satisfaction to their clients’ needs.
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Score:
9.0/10
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Customer
Feedback
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Customer Feedback for the
IX Web Hosting service is very good with very few
exceptions. Most of the review searches we have performed
have been very favorable, especially with the money back
guarantees that are in place and their reliability conscious
staff.
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Score:
9.0/10
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Hosting Ratings:
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| Server Reliability |
9.5/10 |
| Performance and Uptime |
9.5/10 |
| Customer Service |
9.5/10 |
| Price |
9.0/10 |
| User Feedback
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9.0/10 |
| Overall Rating
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93% |
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Plan Specs:
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| Cost |
$3.95/month
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| Space |
300 GB |
| Bandwidth |
3000 GB |
| Email Addresses
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2,500 |
| Databases |
Unlimited |
| Money Back Guarantee
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Yes |
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