Price

IX Web Hosting offers several plans which are very competitive in today’s market. Their expert plan at $3.95/mo is not only for experts but also for beginners when we tested it with some of our lesser skilled test subjects. For the beginner or moderate user it offered everything necessary, a huge plan at 300 GB space & 3000 GB bandwidth plus the ability to host 2 sites for business or personal use, a free domain name for life, excellent web site builder, webmail, site statistics and much more.

The next service plan they offer is also a tremendous value as at $6.45/mo you can host 6 sites with an unbelievable 60 GB of space and 500 GB of bandwidth. For your money IX Web Hosting is hard to beat.

Score: 9.5/10

Server Reliability

IX Web Hosting has a terrific reputation for their server reliability. Their datacenter in Kentucky was designed with redundant backup power generation to ensure against any service interruptions. They rely on state of the art hardware, SONET reliability and CISCO 12000 series routers to ensure the utmost stability for their 80,000 clients.

IX Web Hosting vows that uptime is their top priority. Their datacenter has been custom designed to run on fault-tolerant systems, to ensure lightning-speed load times using smart-routing, and provide redundancy in every possible capacity, featuring SONET reliability and CISCO 12000 series router to run 750 servers for 80,000 clients.

Score: 9.5/10

Performance and Uptime

Early on IX Web Hosting made a commitment to internally manage all aspects of their web hosting service which lead to their development of their state of the art co-location facility. Having vast experience in the web hosting industry they were able to design around previous flaws in datacenters to create an environment perfectly suited to their growth and reliability needs.

IX Web Hosting offers a 99.999% uptime service guarantee with not only a 30 day money back guarantee but also a guarantee that if you are ever dissatisfied for any reason you can cancel your contract for a prorated balance plus the full rate of the current month’s cost.

IX Web Hosting is the most trustworthy web hosting provider we have found who stands by their service guarantees.

Score: 9.5/10

Customer Service

IX Web Hosting has also made huge investments in their customer support services and not only provides 24-7 customer support by phone, email & chat, but they also guarantee that if you send in an email request through their ticket center, that you will receive a guaranteed response in under 1 hour or they will reimburse you for your time waiting within that month’s service charge. This is perhaps one of the most committed web hosting providers in terms of guaranteed satisfaction to their clients’ needs.

Score: 9.0/10

Customer Feedback

Customer Feedback for the IX Web Hosting service is very good with very few exceptions. Most of the review searches we have performed have been very favorable, especially with the money back guarantees that are in place and their reliability conscious staff.

Score: 9.0/10

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